Privacy Policy

Effective Date: 1 January 2025

1. Introduction

We value your trust and are committed to protecting your personal information. This Policy explains how we collect, use, and safeguard data when you use our website or contact us.

2. Information We Collect

• Personal Information: name, email, phone, company details you provide.
• Usage Data: IP address, device/browser info, pages visited.
• Transactional/Operational Data: enquiry details and related correspondence.

3. How We Use Information

• To respond to enquiries and provide services.
• To operate, secure, and improve our website and processes.
• To perform analytics and service development.

4. Data Sharing

We do not sell, rent, or share your personal data with third parties for their marketing. We may disclose data only to service providers (e.g., hosting, email) under contract, to comply with law, or to protect rights, safety, and integrity.

5. Use of Data for Model Training

We may use data (including interactions and usage patterns) to improve and train our internal Large Language Models (LLMs) and tools to enhance quality and efficiency. We do not sell your information to third parties. Where feasible, we anonymize or aggregate data before using it for training.

6. Security

We employ reasonable technical and organizational measures to protect data. No method is 100% secure.

7. Your Rights

• Access, correct, or delete your personal information (subject to legal limits).
• Opt out of certain processing, including model training where applicable.

8. Retention

We retain data only as long as necessary for the purposes above or as required by law.

9. Changes

We may update this Policy; the “Effective Date” will be revised accordingly.

10. Contact

Email: [email protected]